Empowering Brands, Enriching Stories
SGOC Global's Signature Merchandising Solutions
MISSION & VISION
Our mission is to create tailor-fit solutions for every client's marketing need.
We aim to provide you with the highest quality products and services possible in a timely fashion and at a competitive price. We promise to listen to you and help you achieve your business goals and we will always be there with honest, expert advice and quick friendly customer service.
GUIDING PRINCIPLES
We're proud of the strong roots we've built in our community. We pride ourselves on being a complete source for all of your business marketing needs. We will continue to evolve as a diversely skilled, fast-moving team of professionals ready to learn from each other and meet whatever challenges our clients may face.
We practice providing three (3) types of services. FAST, CHEAP, GOOD.
If it's fast and cheap it won't be good. If it's cheap and good, it won't be fast. If it's fast and good, it won't be cheap. But you can only choose TWO.
SGOC Global General Merchandise
SGOC Global officially started business in August 2011, but has been in the business three years before it was officially registered as a company. Our humble beginnings started during college-the idea was to offer t-shirt printing to classmates and friends as a way to earn extra cash. Persuaded by friends and satisfied customers the hobby soon existed as a business. Blessed with supportive parents the business grew through their experience and guidance.
At present, SGOC offers a wide variety of quality yet cost-effective products. Ranging from corporate items to personalised apparels and souvenirs, we don't limit our customers by traditional merchandises. We see to it that innovation follows quality and satisfaction more than just something new. Aggressive in its approach, the company presently offers products that gives more value for your money. Though, as a manner of practice, we never stop at what's available in the market. SGOC General Merchandise sources out to assure its clients of the most contemporary products as well.
What we do..
ANYTHING
WE CUSTOMISE
T-shirt, Apron, Chaleco, Umbrella, Eco Bag, Foldable Fan, Sunvisor Cap, Button Pin, Tarpaulin, Sticker, Pocket Calendar, Campaign Card, Poster, Baller, Mug and others.
SGOC FROM START 2 END
Our relation with you, our client, is paramount. We strongly believe in good customer service, honestly and reliability. We want you to know what you can expect from us:
CUSTOMER SERVICE
We believe that good customer service is the most important aspect of running a business. We're always polite, friendly and helpful. Good communication is everything. When you call, you'll get to talk to us straight away - no automated systems and no receptionists. If we couldn't reply to your online inquires the moment you send them, we do our best to respond within 24-48 hours at most.
HONESTY
We'll give you a realistic cost to create your custom-made item, and we'll happily give options to fit your needs and your budget. We've got a lot of experience manufacturing marketing collaterals, so we'll make helpful and practical suggestions to achieve your goals. If we think something won't work for you, we'll say so.
RELIABILITY
When we say we'll do something, we'll do it. Your project will run on time and on budget. If there are any unforeseen delays, we'll tell you as soon as possible. We like to at least set expectations as to how we will work on your project. If errors occur, we take full and try our best to solve whatever challenges we need to deal with. We've been in the printing industry for over ten years and we're not about to fold the company overnight and run away to the Bahamas. We love what we do and we want to do the best job we can.
AFTER SALES
After every project is completed, our relationship doesn't stop there. We see to it that you-our clients, are updated with our latest products and offers through continuous communication. Feedback is something we would always gladly receive and this we hope would strengthen our bond and build more confidence and trust in us that you can always reach out to us anytime, anywhere. If you'd like to talk to our existing clients to verify that we're true to our word, please contact us and we'll put you in touch with them: Because here at SGOC we're here for you from start to end and whatever comes after.
In choosing the best supplier for your product, you go to a tedious process of comparing products available in the market. Printing services is not a monopolised industry wherein it would be easy to pick out the best supplier for your every printing need.
We always aim for excellence in our individual work. In such a pursuit, we set the highest professional goals and seek the highest level of accomplishment. Even if the actual result does not meet the target, we learn and progress a great deal by trying our very best to reach high goals. Setting low goals only serves to limit our individual possibilities. As long as we continue to put all of our heart and soul into an effort to achieve high goals, we firmly believe that we will be able to achieve our goals someday. That goal being to satisfactory provide tailor-fitting solutions to every client's marketing need .
OUR EXPERTISE
SOME OF THE MOST PROMINENT
MERCHANDISE PROGRAMS WE HAVE EXECUTED FOR GAAMES
WHY US?
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We have a decade of experience in doing merchandising programs for various association on heavy scale.
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Having conducted extensive consumer research, we have the strength of working on insights
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We have extensive tie-ups across the world with Productions, Logistics and Materials.
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Our Production Setup is well equipped with the state of art machinery to produce at exponential size.
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We have warehouses across the world which helps us in having smooth shipping across the world
We have Manufactured more than 10 Millions in with adhering to all Client Requirements and Compliance. Our Production Process is listed below:
MERCHANDISE ECOSYSTEM
Our Expertise into Merchandise Ecosystem:
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Designing, developing and implementing a plan for the production, marketing, advertising, sale (including order fulfilment and customer care)
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Procuring, sourcing, negotiating, and contracting with a network of online retailers to stock and sell as many categories as possible of Unbranded Licensed Product within the Licensed Categories through as many distribution channels as possible
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Managing, coordinating and monitoring the suppliers & retailers.
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Conducting due diligence into and managing compliance of suppliers, partners and/or service providers to ensure those that are selected are of good repute.
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Development and maintenance of the Official Online Store, on a dedicated host platform.
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Operate and maintain the On Ground Retail outlets for all matches at the respective Event venues.
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The set-up, day to day operation and dismantling of the On Ground Retail outlets.
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Infrastructure design and branding
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Compliance with local safety and security regulations.
MARKETPLACE OPERATIONS
SGOC Has software development team consists of more than 80 Engineers.
SGOC has built and ran successful e-commerce sites which are mobile app friendly for various events with last mile delivery and marketing tools implementation.
SGOC works with most advanced performance marketing tools such as Segment, CleverTap and Appsflyer which helps in understanding customer purchase behaviour and making decisions on pushing sales in right direction.
SOFTWARE DEVELOPMENT
We have experience in running a modern Ecommerce online store using various tech stack based on the requirements.
The Online store will consist of all the latest Industry leading features including but not limited to the following
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Various Themes and full theme customisation
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Mobile Optimisation & Fully Responsive
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PWA
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Visual Page builder & Editor
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High Speed and High Performance
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Product Recommendation & Upsell
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Coupons & Discounts
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Custom Product Variations
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Advanced Product search & variations
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Inventory Management
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Abandoned Cart Management
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Checkout Customisation
13. Single Sign on SSO Support
14. Multiple Payment Gateway Support with Multi Currency Pricing
15. SEO
16. Social Meta Tagging and Product Reviews
17. Product Retargeting
18. Support for 3rd Party Integration
19. API Ready
20. Live Chat and Ticket Support
21. Advanced Reporting
22. Advanced Analytics
23. Web Accessibility
24. Language Support Internationalisation
The online store would be completely responsive and would also work as a Progressive Web App (PWA) allowing customers to use the store, just like they would with any modern App on their mobile device.
Website would be fully responsive and have perfect design and layout for desktops tablets and mobile devices of all sizes.
LOGISTICS & WAREHOUSE
SGOC Operations team works with leading domestic and International Shipping Partners such as Fedex, DHL, UPS, Dehlivery.com and even remote location deliveries through DTDC and India Post.
SGOC keeps the shipping communication with live tracking to the end user in real time.
SGOC has warehouses in the locations mentioned below
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Bangalore
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Hyderabad
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Chennai
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Vishakhapatnam
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Mumbai
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Delhi
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Kolkata
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Sydney
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Xiamen – China
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Colombo
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Bhubaneshwar
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Jaipur
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Ludhiana
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Kochi
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Bhopal
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Panaji
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London
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Dhaka
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Taiwan
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Dubai
VENUE SALE, FAN ZONE SALE, INSTADIA SALE
OUR RELATIONSHIPS
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We enjoy relationships on global level with all major manufacturers of sporting gear and apparel.
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We have worked with Adidas & Major Brands on trans-national level and worked on various countries’ merchandising programs in Cricket with these giants.
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The other manufacturers are not far either as we are very well networked globally across sports, having been in business for more than a decade. We already have opened channels with few of the leading officials of respective countries for each of the concerned manufacturers like Puma, Hummel, Under Armour & Umbro amongst others.
EXPERIENCE OF MERCHANDISING & MANUFACTURING
We have the capability, experience and expertise to develop and produce accessories under the license of the client. Our experience of having handled ICC (International Cricket Council) Official Merchandise and having created the entire range of playing replicas, fan gear and fan accessories & merchandise hold us in good stead to achieve scale and spread.
Events handled:
Multiple ICC Cricket World Cups & Championships, Capital Kids World Cricket Festival
Sports Teams:
AC Milan, Manchester United, Pune Warriors (IPL Franchise), Maratha Arabians (Abu Dhabi T10 Franchise)
Corporate Brands:
Britannia, Fly Emirates, Bridgestone, Bira, Star TV, Apollo Tyres, Himalaya
PAST EVENTS – ICC CWC 2015
PAST EVENTS – ICC CWC 2016
PAST EVENTS – ICC CWC 2017
PAST EVENTS – ICC CWC 2019
PAST EVENTS – ICC CWC 2021
Excellence Is Our Standard As We
Deliver The Best
